RMS consists of an ambitious team of retail people with a huge amount of professional kudos and experience and with enormous know-how, flare and imagination, the founders believed that they could make a difference to the retail industry by offering a unique set of tools major retail businesses could take advantage of. The motivations lie in stimulating change, driving for perfection, being new and innovative, and above all being commercially appealing. What’s more, as individuals as well as a team, the RMS team were thirsty for increased prosperity, not just for RMS, but also for Wales. Their formula revolves around hard work and determination, delivering quality services with quality people. RMS is not the finished article, not by a long way, but its drive to become a Welsh success story is enormous and, as such, despite the challenges of not being established and having notable competition, its enthusiasm cuts the mustard and now more so than ever, puts the business into serious contention.