n-ergy Group (Bridgend)


A strong desire to help ex-offenders rehabilitate was a driving force in starting the business. Through previous experience of working in vocational training within the custodial sector, a gap in the market was identified to provide a seamless service from custody into the community and into employment. Donna Turner-Kot, n-ergy’s Managing Director, truly believes everyone deserves a second chance. One of n-ergy’s greatest challenges came when trying to secure financial support to put the business plan into action. When looking for funding for initial set-up costs, Donna was turned down by her existing bank before finding the support she needed in the form of a business overdraft from Barclays Bank. Cash flow in the first couple of years was always one of n-ergy’s greatest challenges due to the contracted terms of payment by results and constant growth. It was only due to the tightest of financial control by n-ergy that the business model became achievable and the rest is history.

Success Factor

Donna has an immense drive, clear vision and a true passion to support people experiencing a period of transition during their lives. She has made sure that quality has been placed at the heart of all of the business processes in the companies she manages. The company’s speed of response and innovative approach has also enabled n-ergy to deliver contractual results that directly contribute to the offender reform sector by helping to reduce re-offending rates. Finally, delivering what is promised to stakeholders and most importantly the offender and ex-offender clients, has earned n-ergy group a reputation of being a smart, progressive business.

The Future

The ambitious growth plans over the next five years will include an increased presence within English and Welsh prisons to 62 prisons by the end of 2014 with representation in over 100 prisons throughout England, Wales, Scotland and Northern Ireland by 2016. The goal is to make the n-ergy brand synonymous with offender reform throughout the UK. The introduction of employer led programmes including apprenticeship and traineeship programmes will further the work-based learning arm with a view of winning a direct government contract from 2014 onwards. In August 2013, n-ergy launched a commercial training and consultancy division to help drive up the organisational performance of its clients and a number of potential strategic alliances are currently being evaluated. Finally, n-ergy source aims to be recognised as Wales’ top provider of specialist employability services.