Trojan Electronics

Origins

After understanding that the implications of the WEEE directive (Wastage of Electronic & Electrical Equipment) would have far reaching consequences for both manufacturers and retailers, the founders wanted to establish Trojan as "best of bread" within this sector. This has been achieved by continued investment in both infrastructure and staff and realising that there is a need and requirement for quality manufacturing in the UK - not everything is made in China or Eastern Europe!

Our main challenges when starting the business

After overcoming a serious factory fire after only 5 months after start-up, other challenges have been easy to deal with! These have included coping with the unforeseen delays in the implementation of the WEEE directives in the UK, the continued development of industry leading software to provide customers with full tracking and reporting facilities of their assets, the collapse of a major customer (accounting for 30% of its turnover at the time) in late 2008, and coping with, and thriving on, continuous change that is now truly embedded in the culture of Trojan’s staff.

Success Factor

The increasing need for the services that the company provides is what enables the business to grow. However it is only as a result of the dedication, flexibility, commitment and ability to adapt with change shown by the staff, that it can be achieved. Trojan continues to invest in its staff with training programs, incentivised bonus structures and profit share. And the owners truly do value their staff as Trojan’s biggest asset. The company continues to be very proactive with customers, suggesting ideas, improvements and cost savings enabling us to stay ahead of its competition through innovative change. This allows Trojan to develop pioneering services that deliver more for customers and, by demonstrating how the best services can be delivered in the industry enables Trojan to win more and more contracts. Finally, planning for growth and how it is achieved it is also important, and if the company planned to stay within just its initial premises, then that’s what would have been achieved.

The Future

Trojan Electronics is about to open up a second location in South Wales to accommodate an increasing demand for e-tail fulfilment services, and will take the opportunity that this presents to further improve its Contract Manufacturing facilities and further extend the refurbishment capacity. This will take the operating facility up to 75,000 sq ft, enabling the company to continue to grow. In October, the company also introduced shifts so that its existing facility will operate on a 24 hour basis from Monday to Thursday each week, thus potentially doubling capacity. Further expansion may also be achieved through acquisition, enabling the company to add on additional complimentary services to its service portfolio.